DUTIES AND RESPONSIBILITIES
The successful applicant will be responsible for but not limited to:

Customer Excellence & Leadership

Champion a culture of service excellence by delivering professional, responsive, and solutions-driven support to customers and internal stakeholders
Provide technical guidance and mentorship to junior technicians
Ensure all repairs and maintenance meet or exceed customer specifications and industry standards
Address escalated technical queries and provide expert troubleshooting support

Technical Operations & Oversight

• Oversee and execute advanced diagnostics, fault-finding, and repairs on refrigerated containers (major and minor mechanical/electrical damages)

• Ensure repairs are conducted strictly in accordance with company SOPs and manufacturer specifications

• Review and allocate job cards in collaboration with the Reefer Supervisor / Controller

• Determine required materials, consumables, and parts for efficient job completion

• Conduct and supervise Pre-Trip Inspections (PTIs) in line with customer and industry requirements

• Lead and attend to mechanical callouts, ensuring prompt resolution

• Ensure that production targets and KPIS are met

• Monitor and execute approved work within the agreed time frames

• Submission of warranties for the different OEMS

• Manage special booking requests

• Planning of subcontractor workload

• Comply with safe refrigerant practice

• Monitor staff production

• The ability to work with internal and external customer systems

• Inventory management together with Storeman

• Ensure all completed work undergoes stringent Quality Control checks prior to sign-off

• Monitor and ensure compliance with the Occupational Health & Safety Act and all depot safety standards

• Report system malfunctions and operational concerns to the Operations Manager and ensure proper logging within the Depot Management System

• Support continuous improvement initiatives within the depot

  
  REQUIREMENTS
  We invite applications from candidates who meet the following minimum criteria:
  Qualification:
  
  

• Matric.

• N4 / N5 Trade Certificate or Diploma in Electrical or Refrigeration

• Recognised accreditation on refrigerated container equipment (e.g., Carrier, Thermo King, Daikin, Star Cool, etc.)

• Trade Test (advantageous)

• Safe Gas Handling Certificate
  
  

  Experience:
  
  

• 5-7 years’ experience in refrigerated container repairs and maintenance

• Proven experience in advanced fault diagnostics and major component repairs

• Supervisory or team leadership experience (advantageous)
  
  

  Required skills:
  
  

• Strong leadership and mentoring capability

• Target and deadline driven

• Advanced technical troubleshooting skills

• Ability to work effectively under pressure in a high-risk operational environment

• Excellent communication and interpersonal skills

• High attention to detail and quality standards

• Valid driver’s license

• Willingness to work shifts, standby, or overtime when required
  
  

  Application date closes 22 May 2026.
  
  

  Applicants are requested to send their CVs to the HR Department via email to

  glo-recruitment@grindrodlogistics.com

  
  NB! Please state the name of the position as a reference.

  
  

  Due consideration will be given to the company’s equity targets.