DUTIES AND RESPONSIBILITIES

The successful applicant will be responsible for but not limited to:

Customer Excellence & Leadership

• Champion a culture of service excellence by delivering professional, responsive, and solutions-driven support to customers and internal stakeholders

• Provide technical guidance and mentorship to junior technicians

• Ensure all repairs and maintenance meet or exceed customer specifications and industry standards

• Address escalated technical queries and provide expert troubleshooting support

Technical Operations & Oversight

• Oversee and execute advanced diagnostics, fault-finding, and repairs on refrigerated containers (major and minor mechanical/electrical damages)

• Ensure repairs are conducted strictly in accordance with company SOPs and manufacturer specifications

• Review and allocate job cards in collaboration with the Reefer Supervisor / Controller

• Determine required materials, consumables, and parts for efficient job completion

• Conduct and supervise Pre-Trip Inspections (PTIs) in line with customer and industry requirements

• Lead and attend to mechanical callouts, ensuring prompt resolution

• Ensure that production targets and KPI`S are met

• Monitor and execute approved work within the agreed timeframes

• Submission of warranties for the different OEM`S

• Manage special booking requests

• Planning of subcontractor workload

• Comply with safe refrigerant practice

• Monitor staff production

• The ability to work with internal and external customer systems

• Inventory management together with storeman

• Ensure all completed work undergoes stringent Quality Control checks prior to sign-off

• Monitor and ensure compliance with the Occupational Health & Safety Act and all depot safety standards

• Report system malfunctions and operational concerns to the Operations Manager and ensure proper logging within the Depot Management System

• Support continuous improvement initiatives within the depot

REQUIREMENTS

We invite applications from candidates who meet the following minimum criteria:

Qualification:

• Matric.

• N4 / N5 Trade Certificate or Diploma in Electrical or Refrigeration

• Recognised accreditation on refrigerated container equipment (e.g., Carrier, Thermo King, Daikin, Star Cool, etc.)

• Trade Test (advantageous)

• Safe Gas Handling Certificate

Experience:

• 5-7 years’ experience in refrigerated container repairs and maintenance

• Proven experience in advanced fault diagnostics and major component repairs

• Supervisory or team leadership experience

Required skills:

• Strong leadership and mentoring capability

• Target and deadline driven

• Advanced technical troubleshooting skills

• Ability to work effectively under pressure in a high-risk, fast paced operational environment

• Excellent communication and interpersonal skills

• High attention to detail and quality standards

• Valid driver’s license

• Willingness to work shifts, standby, or overtime when required

Application date closes 26 February 2026.

Applicants are requested to send their CVs to the HR Department via email to

glo-recruitment@grindrodlogistics.com

NB! Please state the name of the position as a reference.

Due consideration will be given to the company’s equity targets.